999zz Terms and Conditions
Please read these terms and conditions carefully before using the 999zz platform — they will give you a clear understanding of your rights and responsibilities.
Table of Contents
1. General Terms and Consent
999zz is an online gaming and betting platform operated for the Bangladesh market. These terms and conditions ("Terms") form a legal agreement between 999zz and the user of the platform ("you" or "member").
These terms exist in both English and Bengali, however the Bengali version is considered authoritative. In the event of any dispute, the Bengali version will prevail.
999zz reserves the right to modify these terms at any time, for any reason, without prior notice. Changes take effect as soon as the updated terms are published. It is your responsibility to visit this page regularly to stay informed of any updates.
- These terms apply to all products, services and promotional offers on 999zz.
- Specific games or promotions may have additional terms that apply alongside these general terms.
- In the event of a conflict between any specific terms and the general terms, the specific terms will take precedence.
2. Account Registration and Eligibility
To create an account and use services on 999zz, you must meet the following eligibility requirements:
2.1 Age Requirement
You must be at least 21 years of age to use the 999zz platform. This platform is operated for those aged 21 and above only. Providing a false age during registration is a serious violation of these terms and may result in account termination.
2.2 One Account Policy
Each individual may hold only one account. If the same person creates multiple accounts, all accounts will be closed and all deposits and bonuses may be forfeited.
2.3 Providing Accurate Information
You must provide true, accurate and complete information at the time of registration and thereafter. If your information changes, you must update your account immediately. Providing false or misleading information may result in account termination and forfeiture of funds.
2.4 Account Security
- You must keep your login credentials (username and password) completely confidential.
- You are solely responsible for all activities carried out from your account.
- If you suspect unauthorised access to your account, you must notify 999zz support immediately.
- Allowing anyone else to use your account is strictly prohibited.
3. Deposit and Withdrawal Policy
999zz supports the most popular payment methods in Bangladesh — bKash, Nagad, Rocket, Upay and direct bank transfer.
3.1 Deposit Terms
- Minimum deposit amount: ৳200 (for each payment method).
- All deposits must be made from a payment account registered in the member's own name.
- Making deposits using a third-party payment account is strictly prohibited.
- 999zz reserves the right to verify any deposit and may request additional documentation if needed.
3.2 Withdrawal Terms
- Minimum withdrawal amount: ৳800.
- Withdrawals are generally processed within 10 to 45 minutes.
- Withdrawals can only be made to the same payment method used for the deposit.
- Withdrawals may be restricted until any active bonus wagering requirements have been met.
- Large withdrawals may be delayed if KYC (Know Your Customer) verification has not been completed.
4. Bonuses and Promotional Offers
999zz offers various types of bonuses and promotions for its members. Each bonus has its own terms which should be read carefully before accepting.
4.1 Welcome Bonus
New members will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement for this bonus is 20 times (20x). For example, if you deposit ৳1,000 and receive a ৳2,000 bonus, you must place a total of ৳60,000 in bets before withdrawing.
4.2 General Bonus Terms
- Each member may claim each promotion only once.
- Bonus funds may not be withdrawn before the wagering requirements have been met.
- 999zz reserves the right to modify, suspend or cancel any bonus program at any time.
- In cases of bonus abuse or fraudulent activity, the bonus and any associated winnings may be forfeited.
- Game contributions toward meeting wagering requirements may vary.
4.3 VIP Program
The 999zz VIP program has four tiers. Each tier offers a weekly cashback benefit:
- Bronze: Weekly cashback up to 0.2%.
- Silver: Weekly cashback up to 0.4%.
- Gold: Weekly cashback up to 0.6%.
- Platinum: Weekly cashback up to 0.8%.
Progression through VIP tiers depends on your activity and participation on the platform. 999zz reserves the right to change VIP terms.
5. Gameplay and Betting Rules
Playing on 999zz is entirely for entertainment purposes. All games are operated fairly and transparently.
5.1 Game Results
All game results are determined through a Random Number Generator (RNG) system. 999zz ensures that no manipulation occurs in any game result. Any dispute regarding a game result will be reviewed by the 999zz technical team and their decision will be final.
5.2 Technical Issues
In any situation arising from a technical error, 999zz reserves the right to void the affected bets and return the wagered amounts. Any abnormal winnings resulting from a technical error will not be paid out.
5.3 Betting Limits
Each game and betting market has specific minimum and maximum betting limits. These limits will be displayed in the game interface. 999zz reserves the right to change these limits under special circumstances.
6. Responsible Gaming
999zz gives the highest priority to responsible gaming. We believe that gaming should be an entertaining activity — not a solution to financial problems.
- You can set deposit limits, betting limits or session time limits on your account.
- If needed, you can request to temporarily or permanently exclude yourself.
- If you notice signs of a gaming problem, please contact our 24/7 support team.
- For more information, visit our Responsible Gaming page.
7. Security and Privacy
999zz uses the latest SSL encryption technology to keep your personal and financial information secure. Our security systems are active 24/7.
To learn more about how your personal information is collected, used and stored, please read our Privacy Policy. The privacy policy is an integral part of these terms.
- A copy of your national identity card or passport may be requested to verify your account.
- 999zz never sells your information to third parties.
- To prevent suspicious activity, 999zz may take necessary security measures.
8. Prohibited Activities
The following activities are strictly prohibited on the 999zz platform:
- Creating multiple accounts or using another person's account.
- Abusing the bonus system or deliberate bonus hunting.
- Using any software, bots or automated systems to play.
- Using the platform for money laundering or any form of financial irregularity.
- Attempting to influence game results by colluding with other members.
- Exploiting technical errors or bugs on the platform to gain an unfair advantage.
- Registering with a false identity or false information.
- Conducting transactions using a third-party payment account.
Involvement in any of the prohibited activities above will result in immediate account closure, all funds may be forfeited and legal action may be taken if necessary.
9. Account Suspension and Closure
9.1 Account Closure by 999zz
999zz reserves the right to suspend or permanently close any account without prior notice in the following circumstances:
- If any provision of these terms is violated.
- If there is suspicion of fraudulent or deceptive activity.
- If the account is confirmed to belong to a user from a prohibited region.
- If the account is proven to belong to a minor (under 21 years of age).
9.2 Account Closure by the Member
You may request to close your account at any time. It is recommended that you withdraw any remaining available balance before closing your account. Account closure requests can be made via 24/7 live chat.
10. Limitation of Liability
999zz accepts no liability for the following:
- If gameplay is disrupted due to internet disconnection, power outage or other causes.
- If loss occurs due to a technical problem on your device or network.
- In the case of technical issues with a third-party game provider.
- If loss occurs due to unauthorised use of your account credentials, where you have not adequately kept your login information secure.
- If the service is discontinued due to a government or regulatory order.
Gaming is an entertainment activity and always carries financial risk. 999zz is not responsible for any financial loss arising from your gaming activity.
11. Changes to Terms
999zz reserves the right to change, amend, or update these terms and conditions at any time. Updated terms will take effect immediately upon being published on this page.
For significant changes, 999zz will try to notify users via email or through a notification on the platform, though this is not mandatory. Continued use of the platform after any changes indicates that you have accepted the new terms. It is therefore recommended that you visit this page regularly.
12. Contact
If you have any questions or concerns about these terms and conditions, please contact us through the following:
- Email: [email protected]
- Live Chat: Direct support is available on the platform 24/7.
Our support team provides assistance in Bengali and will try to respond to your queries as quickly as possible.